Jeff Esposito

MARCH 21, 2011

Over the past few weeks, I have seen chatter suggesting that Facebook fan pages will replace websites for companies and individuals. Stephen Haines of Facebook notes , “companies’ interactions with their customers could take place so often on Facebook that company websites would fall by the wayside,” but I am not buying it. The interactions on Facebook are truly impactful for any business, the problem is your company does not own the customer experience, conversation or content – Facebook

Facebook 49

Facebook MySpace Class Apple 49

Jeff Esposito

MARCH 21, 2011

Earlier today, Twitter turned the ripe old age of five. Now I have been using the network for three years now and it almost seems like yesterday that I jumped on the service. Many people ask me why I do it and to be honest I am addicted to the real-time engagement. Whether it’s manning the corporate account or hopping in chats, Twitter allows me to constantly connect with people and learn without having to be in a classroom.

Twitter 34

Twitter Tweetdeck Platform Engagement 34

Jeff Esposito

MARCH 21, 2011

Facebook 26

Facebook 26