Jim Sterne on #MeasurePR: Using Analytics For Better Public Relations
Waxing UnLyrical
FEBRUARY 22, 2011
Your [Jim's] book recommends tools like Tweetbeep, but warns against measuring bots v. . “IT are there to serve, but they can’t guess what you want. YOU have to understand data well enough to ask good questions.. How can you tell? from Angela Jeffrey of VMS).
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