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Best Social Media Monitoring Tools

Bill Hartzer

Facebook and Twitter are some of the main outlets for social media, but there are numerous types of social media like blogs, wikis, forums, chat rooms, etc. Sentiment Metrics – founded in 2005, Sentiment Metrics has helped businesses listen to the growing world of social media.

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Social Media Is CRM

Social Media Network Marketing

Unlike traditional CRM, which creates vast internal databases of clients and prospects, social networking sites are external repositories of direct communication and indirect comments about businesses, products, people, experiences and an array of customer sentiment.

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11 corporate communications tools to boost team performance

Sprout Social

There’s no shortage of software out there. And so corporate communications tools represent the software and apps that stakeholders use to manage the interactions above. Company Intranet or wiki tools. Customer communication tools (think: live chat or help desk software). The problem? Video conferencing tools.

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Social Media a CRM perspective

Social Media Network Marketing

Unlike traditional CRM, which creates vast internal databases of clients and prospects, social networking sites are external repositories of direct communication and indirect comments about businesses, products, people, experiences and an array of customer sentiment.

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What Traits Define a Social Media Marketer?

Techipedia: Tamar Weinberg

– social software and the communities it empowers are for contributing, not pushing. Inviting — Building social media applications, such as blogs, wikis, bookmarks, to interact with your audience. Reply Colonel Tribune July 8, 2008 at 5:11 pm Just echoing the sentiment already on the comment board. Total credibility!

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The Ultimate Social Media Etiquette Handbook

Techipedia: Tamar Weinberg

It’s a shame that Mumbai happened, but this was not the opportunity to capitalize on your CRM software. FriendFeed, StumbleUpon e YouTube · Commenta la tecnologia, la telefonia, i software December 30, 2008 at 8:11 am Promoting Politely: What’s Naughty and Nice Business Etiquette on Social Networks « Web 2.0

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