IBM SJ 45-4 | Ethnographic study of collaborative knowledge work
Buzz Marketing for Technology
JUNE 27, 2008
2 Examples of knowledge workers include managers, salespeople, nurses, doctors, lawyers, judges, and analysts. ” Others were more complex, such as “how to track and report adverse events in a clinical trial.” Table 2 shows examples of human-centric processes we encountered and the form associated with each.
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