IBM SJ 45-4 | Ethnographic study of collaborative knowledge work
Buzz Marketing for Technology
JUNE 27, 2008
The storyboards were based on processes involving document review and approval, buying a car, and repairing a car. It was up to the participant to find all the relevant e-mail, attachments, and supporting documents and place the artifacts in the proper sequence. Making their work more visible, documentable, and transparent.
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