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IBM SJ 45-4 | Ethnographic study of collaborative knowledge work

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Systems Journal. While observing participants in the process of performing their tasks, we noticed that the wall spaces and boards were plastered with pieces of paper containing checklists, diagrams, how-tos, company policies, flow charts, and various instructions. Country/region [ change ] Terms of use. IBM Research. Journals Home.

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eLearning & Deliberative Moments: The present and future of Personal Learning Environments (PLE)

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Resources include not only static text and media but also dynamic services and their artefacts, such as instant messaging, online forum and weblog conversations. This diagram shows how PLEs are situated at the intersection of VLEs, Web 2.0 All the while, the individual may wish to link selectively to an evolving parade of Web 2.0

Web 2.0 165
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PKM and the Organization - Pollard

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As a result, the critical business information flows, shown in the top diagram above, are essentially unchanged from what they were a decade ago. When people are unable to get the information they need within the system, they will find workarounds to get it in other ways. Business as usual, largely unaffected by KM.