Monitoring vs Analytics [Infographic]
Buzz Marketing for Technology
FEBRUARY 9, 2011
Sysomos – which is now owned by MarketWire is different than Radian6 or Alterian since it also indexes more traditional news (a nice touch). They also provide a unique service from any of the vendors I spoke to around “text mining into a central database with integration into a CRM system”. They offer 2 products: Heartbeat and MAP.
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