ProBlogger

SEPTEMBER 22, 2022

A Jakob Nielsen study once found that 90% of online community users are lurkers (read or observe without contributing) with only 9% of users contributing ‘a little’ and 1% actively contributing. Ask Questions. Including specific questions in posts definitely helps get higher numbers of comments. Be Open Ended.

Comments 35

Comments Lurker Nielsen Communities 35

ProBlogger

SEPTEMBER 22, 2022

A Jakob Nielsen study once found that 90% of online community users are lurkers (read or observe without contributing) with only 9% of users contributing ‘a little’ and 1% actively contributing. Ask Questions. Including specific questions in posts definitely helps get higher numbers of comments. Be Open Ended.

Comments 26

Comments Lurker Nielsen Communities 26

SocialFish

MARCH 3, 2011

700 questions are asked each week. 1500 comments are posted each week to help other users’ questions be answered. I was unable to get statistics for “lurkers&# , but I am sure it is high. Definitely. Here are a few statistics I received from a Salesforce community manager: 233,330 registered users. Productive?

Communities 221

Communities Collaboration Statistics Lurker 221