Jeff Esposito

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Five Takeaways from the 2012 State of Community Management Report

Jeff Esposito

One of the more interesting, but challenging, aspects of my job is community management. Effective managers do not view their community as tied to a specific technology or network, but rather as a group of users who share principles and interests.

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Do you need to own your community?

Jeff Esposito

I define community as a place where people with a shared interest or common goal corrugate and discuss it. So to me, community can happen anywhere from a corner sandlot to a Facebook group or weekly Twitter chat or Subreddit on kittens. Humans are a curious species that will find places to connect.