Communities CPC HootSuite Radian6 
SocMed Sean
JANUARY 21, 2019
Take that one step further and engage with the community that makes up your customer and prospects, and you can identify new ideas that might not have been developed by your R&D department. Tools like Brandwatch, Hootsuite, and Radian6 can help you identify and monitor customer communications and then respond when appropriate.
Kikolani
NOVEMBER 29, 2010
Amber is the VP of social strategy for Radian6, business and communications strategist, and co-author of the The NOW Revolution: 7 Shifts to Make Your Business Faster, Smarter and More Social with Jay Baer. Her blog, Kommein , covers blogging, business, community management, social media, and more. Amber Naslund. Deborah Ng.
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