Collaboration Directory Knowledge Base Social Media 
Hootsuite
MAY 6, 2024
A good social inbox tool is the foundation of an effective social messaging strategy — and a handy tool for keeping followers, customers, and prospects happy. Keep reading to learn about the different types of social inbox tools and pick the best one for your business. Book a Demo What is a social inbox tool?
Sprout Social
FEBRUARY 8, 2024
That said, customer support tiers typically scale from zero to three, and include the following: Tier 0: This tier encompasses self-service portals such as FAQs and knowledge bases, along with bot support. The Dashboard features a directory that enables users to self-select the type of support they’d like to receive.
Sprout Social
SEPTEMBER 6, 2023
People The People tab on your LinkedIn Page is a directory of all current employees currently working for that company. Use a LinkedIn management tool such as Sprout Social A better way to manage your LinkedIn company page is to use Sprout Social. Jobs The jobs section shows a compilation of all open roles in your organization.
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