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Salesforce Social Studio Sunset: Everything You Need to Know

Hootsuite

It allows you to monitor mentions, keywords and hashtags, and track conversations across social media platforms. Hootsuite’s social listening tools offer the same brand monitoring capabilities and more to help inform strategy across your business. You can read more about how Hootsuite helps brands stay compliant here.

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Brand Reputation Management: 10 Strategies to Avoid Damage

Hootsuite

Thinking ahead about how to respond when a troll or PR nightmare comes along will help your brand appear as level-headed as possible if trouble starts brewing. Ask your community questions and shout-out major contributors. Of course, not all brand-building happens online. Get a free demo 8. Run a giveaway or contest.

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19 Hootsuite alternatives for your brand in 2024

Sprout Social

If you want to try our social listening solution, reach out to us for a personalized demo. Request a demo Customer service Sprout’s social media customer service solution goes beyond responding to comments. Meet customer needs quickly with Sprout’s copy AI features, or with canned FAQ answers stored in the Asset Library.

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