Social Media Complainers – your new BFF's
Akamai Marketing
MARCH 31, 2011
I’ve always advised my clients that its better to have people complain in an open forum where it can be addressed. You know why people complain in public forums? We’ve often said: look at these complaints as an opportunity! Consider it a chance to make it right! They WANT a resolution. They complain because they care!
188 
Let's personalize your content