Remove B2B Remove Buy Remove NGO Remove Sentiment
article thumbnail

Why Is Social Media Measurement So Hard?

Convince & Convert

” In fact, new research from eMarketer shows that less than 20% of B2B marketers know for sure that their social media is generating positive results, and I’d guess the B2C data is similar. Buying something? Don’t overlook the other numbers, such as sentiment and net promoter score. But feelings matter.