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How to create social media chatbots that enhance and improve customer service

Sprout Social

Fortunately, social media has revolutionized the customer service game, making it more immediate, simple and accessible. Customer service is also a differentiator for brands, and 44% of consumers say that strong customer service is what makes a brand’s social best in class. What are chatbots? Rules-based chatbots.

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How To Create the Perfect Facebook Fan Page

Techipedia: Tamar Weinberg

Here are some tips you can apply to your Facebook marketing strategy that will put your Facebook Page leaps and bounds ahead of the competition: Maximize Your Avatar Visibility Profile pictures on Facebook can have a maximum size of 200×600 pixels. I Need Social Media Advice… August 5, 2010 at 3:26 pm 100?????????? | ?????

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The Ultimate List of Social Media Definitions You Need to Know

Hootsuite

Social media is a constantly evolving field. It can be difficult to keep up with all the new social media definitions that seem to emerge almost every month. That’s why we’ve created this comprehensive glossary of social media terms. Bookmark this page! AMA (Ask Me Anything). Artificial Intelligence (AI).

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213: Blogging and Content Marketing: 10 Things To Know

ProBlogger

152: How to Use Embedded Content on Your Blog [Challenge]. Some people would call them personas or avatars today. I know some people like personas and avatars, other people don’t. Whether you’ve got an avatar or not, understand these things. But here’s something where you can take your avatar writing to the next stage.

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