Social Media Sites Rank Lowest For Customer Satisfaction
The Realtime Report
MARCH 25, 2014
Airlines ranked at 80 for website satisfaction, but drop to 69 for overall satisfaction. Airlines 80. Wireless Telephone Service 77. However, there are plenty of exceptions. Banks receive a high score (85) for website satisfaction, but drop to a 78 in terms of overall satisfaction. Department & Discount Stores 80.
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