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New at Hootsuite: Customer Care, Inbox, and Amplify Updates

Hootsuite

So let’s look at what’s new, starting with our promise to help you connect more of the customer conversation journey. The platform supports every step of the digital conversation journey: Connect: Speak with customers on their channel of choice and manage expectations with SLAs and agent availability. Inbox updates.

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13 [Free + Paid] Social Media Reporting Tools In 2022

Keyhole.co

Shareable dashboards simplify your reporting process – If you are relying on multiple teams to aggregate social media data for all owned accounts, Keyhole gives you a dashboard that can be shared with the team and clients. REQUEST A FREE DEMO. #2. Monitor metrics even when you’re away in the form of alerts via SMS.

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