Bill Hartzer

MAY 26, 2010

Radian 6 – This application allows you to engage with your customers via social media. Sysomos – Sysomos is redefining social media analytics with a powerful product suite that provides customers with the tools to measure, monitor, understand and engage with the social media landscape.

Cymfony 152

Cymfony Social Media Tools SM2 152

Waxing UnLyrical

JANUARY 26, 2011

What Facebook calls an “application play,&# i.e. when you used an application to do something; and 4. When you use an application, your content and information is shared with the application. Facebook requires applications to respect your privacy (according to Facebook). In aggregate they will ad up.

Class 268

Class Facebook Privacy Public Domain 268

Convince & Convert

AUGUST 10, 2010

We are aggregating vast amounts of data, and in our integration with Facebook for example, we don’t open up everything we get because some of it just isn’t relevant. What do you think about influence mining, and its applicability for your business? If it is, we’ll include it in Viral Heat. Customer service?

Social CRM 134

Social CRM Influencer Klout Social Media 134