Convince & Convert

FEBRUARY 8, 2012

Jay: One of the things that I see all the time, and you do as well I’m sure, now that many companies have come around to the belief that they should have a community, there isn’t a lot of community activation, or perhaps not as much as there should be. You talked about that a little bit in the book.

Communities 122

Communities Activities Conference Conversation 122

Social Media Strategery

MARCH 8, 2011

You cannot possibly garden the wiki, write your blog posts, moderate all of the forums, stay active on Yammer, run your metrics reports and do everything else a community manager is asked to do by yourself. The same thing happens in an online community. You get to go in and clean up these messes!

Communities 137

Communities Wiki Yammer Forums 137

Jason Yormark

JULY 22, 2009

Actively pursue users, followers and engage in conversations, even if it doesn’t directly relate to your product or service. The companies that have had the most success in community building are the ones who have real people acting on behalf of these companies, engaging with users on a regular basis.

Communities 190

Communities Tools Strategy Message Boards 190

Social Media Strategery

AUGUST 26, 2010

The developers are often the most active members of their respective communities and they’re using their own software day after day in the course of doing their jobs. For you developers, what’s preventing you from getting this involved in the communities/platforms that you’re responsible for creating?

Gov 2.0 117

Gov 2.0 Tools Wiki Sharepoint 117

Buzz Marketing for Technology

JULY 7, 2008

Here are some random thoughts from a collection of these experiences and feedback from conference speeches: 1) Features are NOT user experiences: Warning…if you ask someone about desired user experience and they say wiki or forum, you have work to do. 4) None of the following are community platforms: Wikis, Blogs or Forums.

Communities 117

Communities Groups Groups Social Media 117