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The complete guide to chatbots for marketing

Sprout Social

APRIL 6, 2023

Chatbots typically operate within SMS text, website chat windows and social messaging services—like Messenger, Twitter, Whatsapp and Instagram Direct—to receive and respond to messages. This example looks at a fictional restaurant which needs to communicate things like store hours, specials and loyalty programs. billion by 2025.

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Marketing Airlines Conversation Team 82
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9 of the Most Popular Messaging Apps in 2023

Hootsuite

APRIL 19, 2023

Unlike SMS and text messages, you are connected via the internet, not through phone reception. billion people worldwide will be using messaging apps in 2025 — WhatsApp alone already has more than two billion of those active users. What are social messaging apps? Many include video chat. A predicted 3.51

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HootSuite Delicious FAQ Conversation 87
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