Five Takeaways from the 2012 State of Community Management Report
Jeff Esposito
APRIL 22, 2012
One of the more interesting, but challenging, aspects of my job is community management. Effective managers do not view their community as tied to a specific technology or network, but rather as a group of users who share principles and interests. In order to build an engaged community, managers must be on top of all the latest trends and best practices in the space.
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