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Mindjumpers

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Great Case on Social Media Turned Into a Bad One by The Traditional Media

Mindjumpers

JANUARY 11, 2011

Tweet It all started with Lara – a user of social media, unhappy with her wireless company, making a complaint about it on Twitter, the company returned to her and fixed the problem. It is a great story of customer service on social media which one should think about. There are others out there – go listen.

Social Media 276
Social Media Wireless Privacy Technorati 276
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The 10 Key Mobile Trends for 2011

Mindjumpers

DECEMBER 16, 2010

Juniper Research has released its top ten wireless predictions for 2011, let’s step through and take a look at where they think mobile is going in the coming year. Technorati Tags: communication , cross-channel customer , J-P De Clerck , Marketing , Mobile , Mobile marketing , mobile trends 2011 , traffic. Mobile is part of the mix!

Mobile 232
Mobile Smart Phone Trends Banking 232
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