Is Social Media Too Big For Its Britches?
Convince & Convert
APRIL 22, 2010
If you’re considering “social media&# as a way to build loyalty among your existing customers, moving them from a relationship rooted in transactions to a symbiotic relationship anchored in advocacy, there are dual alternatives: 4. link] #socialmedia [link] Danny Brown It's like the old Web 2.0 argument, Jay.
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