11 Steps to Developing a Digital Crisis Communications Plan
Justin Levy
JUNE 1, 2011
What separates an elite military group such as the Navy Seals from others? Ever since last year when I read the Radian6 “Social Media Monitoring and Engagement Playbook and since joining Citrix Online , I have been thinking about digital crisis communications and the basic steps to developing a plan. They train non-stop.
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