Social Media in Action: Twitter and Emergency Response | Social.
Social Media Strategery
SEPTEMBER 22, 2008
They had set up message boards, and people would go on there and say that they’re having a heart attack and (I guess) Kaiser was required to send an ambulance to respond. How do you manage that? How do you manage that? KT @sradick – Interesting point about Kaiser. more effectively search twitter feeds. The Whole. :
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