Where are my peanuts?
Idaconcpts
AUGUST 9, 2010
Back in the 1970′s and 1980′s every service category had its own rules of engagement with its consumer: car dealers treated you one way, fast food treated you in its own fashion, airlines were airlines, and son on. Then take a look at the recent Virgin Mobile ads in August 2010. “No problem&# , he says.
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