Directory Knowledge Base Social Media Social Media Management 
Hootsuite
MAY 6, 2024
A good social inbox tool is the foundation of an effective social messaging strategy — and a handy tool for keeping followers, customers, and prospects happy. Keep reading to learn about the different types of social inbox tools and pick the best one for your business. Book a Demo What is a social inbox tool?
Sprout Social
FEBRUARY 8, 2024
That said, customer support tiers typically scale from zero to three, and include the following: Tier 0: This tier encompasses self-service portals such as FAQs and knowledge bases, along with bot support. The Dashboard features a directory that enables users to self-select the type of support they’d like to receive.
Viper Chill
JANUARY 16, 2012
I’m always looking to learn, but I have a trusted system for growing my ‘knowledge-base’ and it’s all revolved around text. I added the simple graphic that I had already created for when submitting to the iTunes podcast directory and it was done. This image should be 300px by 300px.
Expert insights. Personalized for you.
82 
Let's personalize your content