article thumbnail

IBM SJ 45-4 | Ethnographic study of collaborative knowledge work

Buzz Marketing for Technology

The data we collected are based on field interviews, on observation sessions, and on validation sessions using prototypes. We analyzed the field data using selected principles from grounded theory, and the results of each cycle were used to guide the research in subsequent cycles. Introduction. Participants.

article thumbnail

The Ultimate List of Social Media Definitions You Need to Know

Hootsuite

This is often required for regulatory compliance in industries like health care and finance. It also shows how quickly customer messages are addressed. This data can be referenced during legal discovery, if necessary, or requested by regulatory bodies. Instant message. See Direct message. ā€”Jā€”.

List 145