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The KISS Method For Determining Social Media ROI

SocMed Sean

JANUARY 21, 2019

Wikis, idea networks, blogs, and social Intranets are a great tools that can be used to encourage employees to share what they know. When a customer calls on the phone, a customer service representative (CSR) is fully tied-up with that customer until the issue is resolved.

ROI

ROI Social Media CSR Knowledge Base

Where Does 'Transparency' Fit In The New Social Media Marketing Model?

Diva Marketing Blog

FEBRUARY 1, 2010

If the goal is to facilitate discussion, improvement of the product or service or quick easy access to 'someone' who can resolve a problem, I don't care if it is the president of the company, a designated CSR or the PR agency who is going to make sure the suggestions, complaints, promotions are handled properly from the customers perspective.

Social Media

Social Media Marketing Authentication Blogger

The KISS Method For Determining Social Media ROI

Where Does 'Transparency' Fit In The New Social Media Marketing Model?

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