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Please Aggravate Me: Is Gamifying Customer Service a Reality

Convince & Convert

In all, it took one hour…17 minutes…33 seconds for the CSR to work with another department to see if the flight I needed was available, get an updated ticket price, rebook the flight, and complete the transaction. gamers ages 10 to 65, play games on social networks or casual game websites. A gamer can dream!

CSR 128
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Please Aggravate Me: Is Gamifying Customer Service a Reality

Convince & Convert

In all, it took one hour…17 minutes…33 seconds for the CSR to work with another department to see if the flight I needed was available, get an updated ticket price, rebook the flight, and complete the transaction. gamers ages 10 to 65, play games on social networks or casual game websites. A gamer can dream!

CSR 127
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Convince and Convert Blog: Social Media Strategy and Social Media.

Convince & Convert

Take a look at the company’s philanthropic endeavors and cause-related initiatives, especially in the area of Corporate Social Responsibility (CSR). Be Committed to CSR As mentioned, it’s critical to be transparent when it comes to a company’s CSR program, especially when harnessing social networking platforms.

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In Time of Social Media Crisis – How Do You Respond?

Mindjumpers

To make a long story short – Nestlé handled things very wrong when they didn’t realize how important every customer’s opinion is and that they actually are communicators on the worlds largest social network. Time will tell how the environmental process will end up. Their page is still facing hard criticism.

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An Unorthodox Way to Gain Brand Awareness: The Beren Dilemma

Techipedia: Tamar Weinberg

For the next part of the process, it was crucial to obtain the most signatures. Promote your petition on social networks: “An easy way to spread the word about your petition is to post it to your social networks and encourage your friends to do the same.” Here are the highlights of change.org’s suggestions.

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Convince and Convert Blog: Social Media Strategy and Social Media.

Convince & Convert

[link] Doreen DeJesus 5 Ways to Turn Helpfulness Into Marketing Greatness – [link] [link] Amelia Timbers RT @Flowtown: Forget The Hard Sell And Try Being Helpful Instead by @jaybaer [link] > core of #CSR [link] Larry Center The secret to social media marketing — be helpful to our customers, don't focus on features of our own products (..)

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Where Does 'Transparency' Fit In The New Social Media Marketing Model?

Diva Marketing Blog

Whittemore - It's been fascinating to observe the process of evolution from traditional to social, and what it takes to get immersed in the social aspect. to keep their blogs and social networks fresh. Jump to Caroline's content. Caroline Slomski. My clients need inspiration (and reminders!)