Convince & Convert

JULY 28, 2010

I refer to it with my clients as adding value to the conversation. There aren't any short cuts to adding value or adding to the conversation: it takes time, some creativity and dedication, but it is well worth it if valued in relationship and loyalty. I'd suspect these businesses are happy to refer people to Mike in return.

Social Media 151

Social Media Strategy Consultant B2B 151

Rebekah Radice

DECEMBER 5, 2016

Over the last several years, we’ve come through a period I refer to as the “transactional mindset.” It works to increase customer loyalty with the understanding that it’s much easier and less expensive to maintain customers than find new ones. Think how you might massively increase customer loyalty.

Trends 146

Trends Social Media Strategy CSR 146

Rebekah Radice

DECEMBER 5, 2016

Over the last several years, we’ve come through a period I refer to as the “transactional mindset.” It works to increase customer loyalty with the understanding that it’s much easier and less expensive to maintain customers than find new ones. Think how you might massively increase customer loyalty.

Trends 60

Trends Social Media Strategy CSR 60