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The Many Roles of an Internal Community Manager

Social Media Strategery

It’s very much like trying to teach someone to use a wiki for collaboration instead of using email. Get used to people copying and pasting the content off the wiki and into a Word document, turning on track changes, and then sending you the marked-up Word document for you to “take a look at&# before uploading to the wiki.

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Dear IT Guy, Can You Actually Use the Tool You're Creating.

Social Media Strategery

These are purposely ridiculous questions – wouldn’t the best developers use the actual tools they’re responsible for building? They’re just told to “give us a wiki&# or “develop a blog for me.&# Actually using the blog or wiki isn’t a requirement.

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