Don’t Be Scared Be Prepared – How to Manage a Social Media Crisis
Convince & Convert
MAY 28, 2012
Sometimes, but even if it doesn’t the rest of the community sees that you went the extra mile and provided an olive branch. Analyze website traffic patterns. Analyze search volume patterns. Will it take the kettle off boil? That matters. Crisis management is a spectator sport. Remember the rule of 3. Learn Your Lessons.
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