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Social Media Definitions: KPIs and Other Valuable Terms to Know

Ignite Social Media

Whether your team is presenting your monthly report to you or you’re planning your next big campaign, it’s essential to understand both the meaning of and difference between Key Performance Indicators (commonly referred to as KPIs) and how these metrics align with your overall business objectives. CPL CPA CPC ROAS.

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Measuring Customer Experience for B2B Marketers

Oktopost

B2C is a fluid, fast-paced transaction, with a relatively short sales cycle that relies primarily on retailers and mass-marketing campaigns to achieve commercial success. The relationship for B2C consumers is often short-lived, though brand loyalty does exist (for example, Apple). . Many involve surveys that are tallied and scored.

B2B 101
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The 5 Most Important Social Media Trends to Watch for in 2020

Hootsuite

The CMO Survey. Offer real value that builds brand loyalty over time, rather than trying to make a quick sale. True purpose is more than just a marketing campaign based on the new social media trends. Taking a stance on social media may anger some customers as much as it drives loyalty and praise from others.

Trends 145
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The GAP, ROI, and Awareness

Josh S Peters

Jacob Morgan (my co-author on TwittFaced and all around awesome guy) wrote a post about The Gap and ROI that first made me think he was describing what sounded like an Awareness campaign and tried to apply ROI to it due to a very unfortunate use of the term. 4 basic types of marketing campaigns 1.

ROI 100