Laurel Papworth

APRIL 26, 2011

Many social media guidelines have a one-size-fits-all approach when it comes to addressing negative criticism in social networks, but assessing the situation and the potential positive vs negative outcomes of responses is a skill that comes from experience. Educate the disgruntled customer. Fight with them? Ignore them?

Communities 112

Communities Comments Badge Airlines 112

Kikolani

NOVEMBER 29, 2010

Her blog, She Geeks , covers education, mobile, social media, web, and technology. Fiona is a marketing media consultant for small businesses, helping them make money with marketing as well as with social media and web design solutions. Follow her @conniefoggles on Twitter. Cordiva Raven. Follow her @jenwag57 on Twitter.

Blogger 168

Blogger SEO Consultant WordPress 168

Laurel Papworth

APRIL 9, 2010

And from The Department of Education in Victoria : Bullying is when someone, or a group of people, upset or create a risk to another person’s health and safety – either psychologically or physically – or their property, reputation or social acceptance on more than one occasion. Social Network by Laurel Papworth.

Case Study 104

Case Study Study Blogger Communities 104