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8 ways to deal with negative comments in online communities

Laurel Papworth

How do you respond to a negative comment in an online community, on Facebook? Unless they go off and create an anti-community such as Dell Hell, alert the Press and continue to pursue their point of view. Law as bullying tactic rarely works, it just incenses the community. Shut the Page down, ban the commenter, suck up to them?

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Women in Blogging: 125 Fearless Female Bloggers

Kikolani

Deborah is the conference director for Blog World Expo, as well as a professional blogger and social media enthusiast. Her blog, Kommein , covers blogging, business, community management, social media, and more. Her latest posts include Nonsensical , Community Networking Meme , and Beware the Devil’s Hug. Deborah Ng.

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