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10 Community management tools to engage with your audience

Sprout Social

Community management is the process of engaging customers across digital channels to increase brand loyalty and grow authentic connections with their audience. Tweetdeck is a community management platform specifically for Twitter. Another ideal use case for Tweetdeck is to manage Twitter chats smoothly.

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50 (of the) Best Social Media Guides, Tips and Insights of 2011 (So Far)

Webbiquity SMM

Tac Anderson reviews seven of his favorite tools for saving time in social media consumption and management, among them TweetDeck , Twendz and Quora. Writing that “every person in an enterprise is potentially an authentic, invested content producer, networker or influencer. Social Media and Online Video.