Driving Long-Term B2B Growth with an Omni-Channel Presence
Webbiquity SMM
SEPTEMBER 15, 2015
Now, most businesses offer other communication channels, including email, customer portals and chat windows, and some also use social media like Twitter and Facebook to communicate with customers and manage support. A toll-free customer support line open only during local business hours used to be the norm. Image credit: i-SCOOP.
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