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Nonprofit Webinar Series – Social Fundraising

Janet Fouts

Managing Online Communities – Rik Panganiban ( TechSoup.org ). Keeping an online community lively and exciting is a combination of psychology, sociology, social engineering, user interface design, and black magic. June 21 – 1 pm PT. Register Here: https://www3.gotomeeting.com/register/730428078. June 28 – 1 pm PT.

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Why brands transition from Social Studio to Sprout Social

Sprout Social

To meet the needs of their thriving online community, their social team made the switch from using Social Studio to Sprout Social. By using Sprout’s integration with Salesforce Service Cloud, Casey’s team has improved their response time to guests, reducing it by 90%.

Brands 68
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Social Pros 22 – Evan Hamilton, UserVoice

Convince & Convert

billion dollars later, Microsoft is playing in the social enterprise space alongside of salesforce.com and Oracle and others. So, you know, hats off to them for making such a bold play in social enterprises. So, Evan is the Head of Community at UserVoice.com. It’s a great, great application.

Yammer 114
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Social Pros 17 – Maria Ogneva, Yammer

Convince & Convert

When the Green Bay Packers sold shares of their football team, which they don’t allow NFL teams to do anymore, people bought it because they’re fans. When I saw that they were offering shares in the team I got super-duper excited until I read the fine print and saw that it actually wasn’t shares of the team.

Yammer 114