Dear IT Guy, Can You Actually Use the Tool You're Creating.
Social Media Strategery
AUGUST 26, 2010
Now, take a look at the official support areas for WordPress , Telligent , MindTouch , Jive or any of the dozens of social software vendor sites. the manager of the application decided to make a bold move: make the developers run the help desk too. The team responsible for increasing awareness of your Enterprise 2.0 initiatives.
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