Applications Collaboration Forums Jive 
Bill Hartzer
MAY 26, 2010
Facebook and Twitter are some of the main outlets for social media, but there are numerous types of social media like blogs, wikis, forums, chat rooms, etc. Radian 6 – This application allows you to engage with your customers via social media. are having a major influence towards the online perception of your brand.
Social Media Strategery
AUGUST 26, 2010
Now, take a look at the official support areas for WordPress , Telligent , MindTouch , Jive or any of the dozens of social software vendor sites. If there’s a glitch involved with posting a new comment to a forum, they’re going to be the first ones to see it, diagnose the problem and fix it. Notice anything? initiatives.
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