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Facebook Messenger: The Complete Guide for Business

Hootsuite

Plus, we include tips and best practices for your next Facebook Messenger marketing campaign. This can include apparel sizes, order preferences, or other details that may be useful to have on hand for future chats. Earn a Very Responsive badge. By adding a “name and face” to the bot, they earned a 24% lift in positive sentiment.

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Top 10 Public Relations Blunders for 2012

Bill Hartzer

Komen for the Cure announced its decision to end its longtime partnership with Planned Parenthood, the nation’s leading breast cancer charity was widely criticized, particularly via social media, with many alleging that funding was cut due to pressure from anti-abortion groups and anti-abortion sentiment in the Komen executive ranks.

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