Airlines, B2B, Travel and Widget - Social Media Informer

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Airlines

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Widget

6 Required Competencies for Social Organizations | Conferences and.

Convince & Convert

FEBRUARY 24, 2010

Southwest Airlines has to coordinate its marketing and customer service response, in real-time, create its own content on its blog and Twitter account, while also dealing with the media jackals. That Twitter widget is cool. Now, he tweeted it to his 1.6 million followers, and it becomes a national incident in minutes.

Compete

Compete Conference Organization Social CRM

Why Influence Mining is the Next Gold Rush | social crm | Social.

Convince & Convert

AUGUST 10, 2010

Personally, I had a problem with an airline recently. It's no longer only about how many widgets you sell in the short term, but who you sell them to. But now, it’s not based on assumptions, we can categorize based on real data. I called and emailed, and received no response. Then I tweeted, and my issue was resolved.

Social CRM

Social CRM Influencer Klout Social Media

6 Required Competencies for Social Organizations | Conferences and.

Why Influence Mining is the Next Gold Rush | social crm | Social.

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