article thumbnail

Would You Try It With a Fox?

Convince & Convert

link] marionguthrie I read a forecast about the huge growth in mobile advertising in just 5 years, by 2015. Seuss reference is always nice) [link] Brian Bergen RT @jaybaer: Would You Try It With a Fox?

article thumbnail

Please Aggravate Me: Is Gamifying Customer Service a Reality

Convince & Convert

According to a report focusing on online casual and social games from market research firm Newzoo , 126 million Americans, or 87% of the 145 million U.S. gamers ages 10 to 65, play games on social networks or casual game websites. Rewards for Using Self-Service Channels. Want to save your organization precious “human CSR capital?”

CSR 129
article thumbnail

Please Aggravate Me: Is Gamifying Customer Service a Reality

Convince & Convert

According to a report focusing on online casual and social games from market research firm Newzoo , 126 million Americans, or 87% of the 145 million U.S. gamers ages 10 to 65, play games on social networks or casual game websites. Rewards for Using Self-Service Channels. Want to save your organization precious “human CSR capital?”

CSR 128