Customer Service: The Cultural & Geographical Differences b/w India & Western World
The Marketing Blog
AUGUST 10, 2011
This post isn’t meant to criticize our culture or our organizations. Neither is it meant to be a rant which is the outcome of frustration while dealing with a service provider! It is a reflection of an observation which explains the behavioral patterns of organizations in India when coordinating with their customers! Perhaps this isn’t for the first time that we’re talking about the soft issue of “Customer Service.
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