The Empowered Consumer Needs An Empowered CPG
Direct Marketing Observations
FEBRUARY 17, 2012
Brian Solis from Altimeter Group used the term empathetic business models in a recent blog post titled, A Critical Path for Customer Relevance, Part 1 , and though it sounds good and I would like for all businesses to “be” that in the end. I prefer not to use it to describe an ideal business model, as much as I think it’s more of an idealistic business model, and I think he knows this.
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