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Nuggets from Social Media workshops as of late. : Community Group Therapy

Buzz Marketing for Technology

I’m sure there are examples on the other side of this, but thriving communities on B2C or B2B have large populations of lurkers that are largely there for transactions (they want an answer, knowledge, expertise, learning, examples, etc) and don’t really engage in the community itself.

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The Ultimate List of Social Media Definitions You Need to Know

Hootsuite

A lurker is someone who watches a social media feed or belongs to a social media group but does not engage with the content with a like or reply. —M—. User-generated content can help increase brand awareness and customer loyalty by allowing businesses to tap into the excitement and creative energies of their customers.

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