What is a customer journey map and how to make your own [examples included]
Sprout Social
NOVEMBER 2, 2023
When coupled with social media market research , they help brands: Provide an overview of the resources your customers use. Use prospecting tools, content management systems (CMS) and behavior analytics tools to gather data. And, you can assign predicted emotions or sentiments to different stages of the journey.
96 
Let's personalize your content