Direct Marketing Observations

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The Social Media Pitfall of Assumptive Collaboration

Direct Marketing Observations

I was collaborative but assumptive. I still have to get them to a level where they understand the thinking, the tools and the platforms that revolve around social media-but the lesson this time, the learning, it was all on my part. Their level of understanding and comprehension was not mine. I failed as a consultant. The good news?

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A Look Back: What to Look for in Your Next Social Media Director Hire

Direct Marketing Observations

Could you collaborate across all departments and disciplines to identify and implement social training needs? Do you know how to monitor trends in any industry and collaborate with upper management to ensure preparation for potential changes within a market segment? Technology and tool wise, you need to know what’s out there.

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What Does Corporate America Fear the Most with Social Media?

Direct Marketing Observations

We are asking you to collaborate. Of empowering employees with social tools. The fear is always there with anything new. Social is no exception. We are asking people to communicate. We are wanting the B personalities to share. Of course some would say well social isn’t new anymore. Scared to death of socia l. Of becoming social.

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If You Could Use Only One Social Media Solution, Which Would It Be?

Direct Marketing Observations

Let’s short list 11 high level social media solutions and tools right now. Collaboration? Maybe, maybe not. What is going to give them the biggest return, the biggest impact? You can only choose one. A Ning Like community or Forum solution. Social Bookmarking. Podcasting. Social Monitoring. To have conversations? To sell stuff?

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The Voice of the Social Employee Inside the Firewall

Direct Marketing Observations

Does any amount of internal collaborative software or initiatives bolster the morale of a disenfranchised employee? We’re asking the backbone of our organizations to utilize social networks and tools to engage the customer and give the customer a voice but in the same breath we may be taking it away from our employees.

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