IBM SJ 45-4 | Ethnographic study of collaborative knowledge work
Buzz Marketing for Technology
JUNE 27, 2008
The storyboards were based on processes involving document review and approval, buying a car, and repairing a car. • Organizing meetings (flowchart) • Buying books/procurement (list). About IBM Privacy Contact. The goal was to elicit methods of how processes were completed and how exceptions were handled.
100 
Let's personalize your content